Product Owner - Digital Platform (T00031072)

Job Summary

The Product Owner is responsible for defining, prioritizing, and managing product requirements for the bank’s customer-facing platforms, including Mobile Banking, Web, and Tablet channels. The role works closely with business stakeholders and development teams to ensure clear requirements, well‑managed backlogs, and successful Sprint/Release delivery. This position facilitates requirement workshops, prepares product artefacts, resolves impediments, and ensures that digital initiatives deliver customer value and align with business goals.

Job description

• Provide an active role in impediments impacting successful team completion of Release/Sprint

• Perform product owner role of scrum team to ensure complete delivery of work for a Sprint/Release. By ensuring artefacts are complete and ready for development to begin and assisting teams and Scrum Masters for sprint duration

• Facilitation of Stakeholder review meetings

• Creation of project artefacts (PR, RFP, PID, Business Requirements, Functional, Requirements, Use case, Flow charts, PSAP etc), in various formats, for any initiatives related to Digital Channel

• Facilitate workshops & stakeholder sessions to elicit requirements and specifications for artefacts & deliverables

• Peer review of any artefacts to ensure no gaps in requirements nor any ambiguity within the artefacts and providing relevant feedback for staff development

• Provide training to other on new solutions as needed with stakeholders during the visioning and concept development of a product

• Management of product backlog in terms of elaboration and grooming of items, making sure items are clear and understandable.

Qualifications

• Bachelor's or Master's Degree in the field of Computer Science, Computer Engineer, MIS, Software Engineering, IT or related fields

• Minimum 5 years experience in Product Owner, Project management or Product/Process management or in IT solution design

• Self organized and self motivated, Creativity and business mindset

• Strong analytical skills with systematic and structured approach to documenting business needs (modeling, requirement analysis) and problem solving

• IT fluency regarding architectures, application design and testing

• Good knowledge of Banking processes and products; both front & back office, both physical & digital

• Strong in project management and knowledge of software engineering methodologies (use cases, UML entity/relationship, process modeling, test methods)

• Good in English communication